Our return policy in short:
- Products should be unused and unopened.
- A return shipment should be signed within 14 days after date of receipt of the shipment via the return form.
Unfortunately it may occur that an article arrives in bad condition, or that an incorrect article is ordered. Then, too, we would like to assist you.
Defect products and return articles should be signed within 14 days after date of receipt via the return form. After receipt of your return form TriStar will evaluate the necessity of the return shipment. All return products should be delivered in unopened packaging.